What Services do you offer?

BrightSide offers custom apparel (T-shirts, hoodies, merchandise), graphic design and marketing (logos, social media graphics, print materials, advertising), professional photography (portraits, family sessions, etc.), and more. Whatever your creative needs are, we have a solution!

Can you handle just one part of a project (e.g. only apparel design, only photography, only logo design), or do I need to use all services?

You can pick the specific service(s) you need. BrightSide is “all-in-one,” but you can absolutely request only what you want (e.g. just a T-shirt design, or just a photo session). We hate forcing people into pricing packages where they’re paying for extra services they don’t need.

Is everything custom or do you use pre-made templates/designs?

Our goal is to bring your unique vision to life. We collaborate with you to create fully custom designs, whether for apparel, graphics, or branding. We’re creatives and artists above all else, so you can be assured we won’t use pre-made templates, or AI, or whatever else those pesky bots may make to rid this world of creativity.

What’s the process once I contact you for a project?

Once you reach out via contact form or email, we will discuss your needs and vision. Then we work together on design concepts, gather feedback, refine things, and finalize.

How much does a project cost?

Cost depends on the service, complexity, and work load.

Photography sessions start at $200 per hour (with photo editing included). We also do not make you pay for photo packages. You will receive all photos we shoot and edit!

Graphic Design ranges per service. Usually $100 per logo (with two rounds of edits included), $50 per social media post, and full brand designs/redesigns just depends on exactly how many assets you are wanting. Again, we don’t make you pay for what you don’t need.

Custom apparel ranges per quantity and item type. Needing only one custom t-shirt for that solo retreat will cost more per item than if you were needing 100 t-shirts. The more items you order, the cost per item comes down significantly, both for us and for you.

Long explanation longer, we don’t do packages, and we will always work with you to fit your budget the best we can!

How do I get my deliverables (digital files, printed materials, apparel)?

Depending on the service: digital work (graphics, logos) will be sent via email or a file-sharing link; for apparel or print items, we can coordinate production and delivery based on your location and/or shipping preferences.

What do you need from me (the client) to get started?

• Your concept or vision (what you want the design to convey)

• Reference materials (if any) — e.g. logos, colors, previous branding, inspiration examples

• For apparel: item types, sizes, quantities, production requirements

• For photography: shoot preferences, desired locations, number of people, context, and any special requests

Who owns the rights to the final designs / photos?

That’s easy. You do! Once we’ve received approval and payment, you are free to do whatever you want with your designs or photos. We don’t even add those annoying little watermarks in the corners on photos. We just ask that when you get a compliment on your cool new shirt or fresh family photos, that you kindly send them our way!

Do you ship custom apparel nationwide / worldwide?

Shipping and customs vary drastically across the globe, so we cannot always guarantee safe travel for your custom apparel. Larger shipments will also cost significantly more. Usually, as long as you don’t live on some remote island in Antarctica surrounded by snow and penguins, we’ll find a way!

Do you offer free consultations before a project starts?

Yes, we do that before every project! We will always speak with you first to understand your vision and needs, and help recommend the best path forward.

What if I don’t like the final result? Do you offer revisions / a satisfaction guarantee?

We strive for collaboration and client satisfaction. You’ll have the opportunity to review drafts and request adjustments. We never move forward with a project until you give us your full approval.

Can you guarantee results — like more sales, more social media engagement, etc.?

While we aim to produce high-quality, professional creative work that helps you stand out and attract customers, actual results depend on many factors — marketing, audience, consistency. We provide design/marketing assets and support, but long-term results depend on how you use these tools.